Our service
Pre-sales service:
√ Customer first consultation: ask and answer customer questions.
√ Ask questions in sequence: answer according to customer questions in sequence to ensure accurate information.
√ Guide order: after the customer has no other questions, guide the customer to place an order and inform the price details.
√ Verify the order: confirm that the order information is correct and modify the order error in time.
In-sales service:
√ Understand the problem: verify the order and logistics situation.
√ Solve the problem: deal with the modification of address, express delivery problems, etc., and feedback the processing progress in time.
√ Logistics timeliness: provide estimated delivery time.
After-sales service:
√ Deal with problems: solve various problems after the customer signs for the product, such as product size is not suitable, defects, etc.
√ Solve the problem: solve the problem as soon as possible to avoid delays.
